When I said I wanted to return it anyway, they sent me an envelope without a mailing label or address to send it to. IF, UNDER THESE CIRCUMSTANCES, YOU DO NOT RETURN THE SYSTEM TO US WITHIN 30 DAYS FROM THE DATE OF CANCELLATION, YOU WILL OWE THE EARLY TERMINATION FEE. Here's how your monthly charges break down: Device Payments HOWEVER, NOT ALL HUM SERVICES ARE AVAILABLE EVERYWHERE, PARTICULARLY IN REMOTE OR ENCLOSED AREAS, OR ON ALL CARS, AT ALL TIMES. By using the Service, you acknowledge your understanding that in the event a crash is detected, we will not send emergency help if your Hum System equipment does not include a Speaker and you do not provide a number by which to you reach you. We may share Information that identifies your vehicle and other personal information with vendors and when necessary to provide Hum services such as alerting emergency personnel of your location if a crash is detected, helping authorities locate your vehicle if you report it stolen or helping roadside assistance services locate your vehicle. You consent to our disclosure of the information contained in this section. As between you and us, we (and our affiliates and applicable Service Partners) own or license all such information and software and you do not acquire any rights in such information and software, including any right to use or modify the software (other than in the ordinary course of your receipt and use of the Service in accordance with this Agreement). Your employer controls access to certain Hum service features. To use the Mobile App and Website, the additional user must provide his or her email address and create a password. (2) UNLESS YOU AND WE AGREE OTHERWISE, THE ARBITRATION WILL TAKE PLACE IN THE COUNTY OF YOUR BILLING ADDRESS. He tried several things and after quite a bit of money, was able to come to the conclusion that the primary computer for my Lexus RX 330 had been shorted out.

After nearly 2 years, Verizon sent me another Hum. By using the Service, you acknowledge your understanding that in the event a crash is detected, we will not send emergency help if you do not provide a Contact number by which to you reach you. Speaker is attached to the driver’s sun visor or is in front of the person speaking. When I arrived at work, I called Hum. This information may also include maintenance reminders for oil changes, tire rotations, and other reminders, which you can generate by setting mileage or time intervals on the Mobile App or Website. All open source software contained in this product is distributed WITHOUT ANY WARRANTY. I should expect a response within 48 hours. Service was cancelled 2 months ago. BILLING FOR SERVICE: LIMITATIONS OF THE SERVICE: By using NumberShare service with your Humx service, you agree to, and your use of the Service is subject to, the Verizon Wireless NumberShare Terms and Conditions, which you can view at www.verizonwireless.com/support/numbershare-legal/. So the next day we go down there and I tell them to take it out of her car and get rid of it because she has no need for it and doesn't even know what it was when they gave it to her. You can also access Hum information through any of your Google Assistant-enabled devices. Google, Google Home and related marks and logos are trademarks of Google LLC. FOR CLAIMS OF $10,000 OR LESS, THE PARTY BRINGING THE CLAIM CAN CHOOSE EITHER THE AAA'S RULES FOR CONSUMER DISPUTES OR THE BBB'S RULES FOR BINDING ARBITRATION OR, ALTERNATIVELY, CAN BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT. Enter your vehicle's year, make and model. If you want to transfer the System from a registered Vehicle to another vehicle that you own or lease or to a new vehicle you acquire, you must notify us prior to such transfer so that we can confirm whether the System will function properly with that vehicle. We got two Hums in March 2019, worked well for about two weeks.

90 minutes later I got a call after another locksmith I paid out of pocket for helping me. Sounded like a deal not to pass up. You'll have the option of signing up for or declining roadside assistance when ordering Humx. MOBILE APP AND WEB PORTAL: The terms of use and Privacy Policy for the Mobile App and Portal are set forth below in this Agreement. Activating your Service. In order to access most of the features available through the Service, you will need to subscribe to a paid monthly subscription of Hum Essentials or purchase a Hum System with a paid monthly subscription to either the Hum+, or Humx Service (a "paid subscription.") I will not pay to return defective units and waiting for someone to sue Verizon for their unethical cancellation and return policy. You are not required to purchase a Verizon Wireless data plan to purchase the Hum x System or Service, but we recommend purchase of a data plan to support use of the Wi-Fi Hotspot. STORED DATA: If we or our affiliates or Service Partners (or other third parties) store data on or about the Service, then we may delete the data without notice to you or otherwise place restrictions and limits on the use of the data or storage areas. Subject to credit review. Doug began his career in 1988 at the car stereo trade publication Mobile Electronics, before serving as editor of the leading consumer magazines covering the topic, Car Audio and Electronics and Car Stereo Review/Mobile Entertainment/Road & Track Road Gear, from 1989 to 2005. Either the salesperson or Verizon is misusing the phrase "free trial.". If there is any conflict between the information on the Website or Mobile App and the information provided by our affiliates, Service Partners, and third-party vendors, then the latter will govern with respect to these discounts. I was informed the Hum called the police and now they were questioning me if I hit and ran. I missed a day's work and will no longer be interested in promotional offers by Verizon and account was credited. Purchase Humx Gen 2. For the most current description of Hum services, please go to www.hum.com or go to Settings in the most current version of the Mobile App. Doesn’t correctly track my vehicle. Two blue lights at top of ring fading on and off: Speaker is connected to phone. Solid Orange: Speaker is plugged in and charging. COMPLIANCE WITH TERMS: You are responsible for not only your own compliance with this Agreement but also for the compliance of all occupants of your Vehicle and additional users of your subscription and users of your Vehicle, whether or not authorized by you. However, if you have a paid subscription, you are not required to use the Mobile App or Website. For example, we are currently unable to calculate and display miles per gallon for a small group of Vehicles, including diesel vehicles. You may not (or permit or cause any other party to) sell or resell or otherwise use anything we provide you for commercial purposes, nor may you reproduce, copy, modify, make derivative works from or otherwise display or distribute it. Select Works with Google. We do not guarantee our ability to locate your vehicle. Place an order online or on the My Verizon app and select the pickup option available.

Fortunately, during our time testing Hum, we never had to use of any of the emergency services, but it was good to know that they were available. If you buy a new phone the app does not properly transfer from Verizon device to Verizon new device.

To purchase Hum you must have our unlimited plans that you can mix and match, Shared Data Plan – 10GB, Shared Data Plan – 5GB, the Verizon Plan shared data plans (e.g., S, M, L)*, The Verizon Plan* or The MORE Everything® Plan* on your account. Hum+ and Hum×, in which case you may cancel the service In the event of any of the foregoing prevent or interfere with our provision of service to you, we may, in our discretion, suspend or terminate the Service (in whole or in part) or cancel your subscription, without notice to you and without any liability. We do not guarantee that the information generated by the Safety Score feature will be available, accurate or complete, and we cannot explain why the system generates any particular score for a vehicle. If you wish to contact us, please call a customer service representative at (800) 711-5800. I called my mechanic who is about as far away from my work as he could be. You agree to provide us with true and accurate information to assess your Vehicle's compatibility. I only put my email phone and name. We, our affiliates and our Service Partners may be able to determine your Vehicle's location to validate your location, and we will provide it to Signature Motor Club and its towing agents if you are requesting service for the Vehicle associated with your Hum+ or Humx account and are in a location in which unobstructed GPS satellite signals that are compatible with the System are available and you have properly installed the System into your Vehicle. In contrast, our parent companies, affiliates subsidiaries, agents, predecessors in interest, successors in interest, and Service Partners are intended beneficiaries of the protections contained in this Agreement relating to, among other things, limitations regarding the Service and its use and limitations on liability. SPECIAL RIGHT TO CANCEL ROADSIDE ASSISTANCE:

Pricing, Design, and Features Verizon Hum consists of an ODB-II dongle, a Bluetooth-enabled speaker/control unit that clips to your car's sun visor, a USB charging cable for the speaker with a cigarette lighter adapter, and a companion Android and iOS smartphone app.

And another thing is they tell you they are recording your phone call but guess what, you're not allowed to record them. For example, it may be used to provide traffic reporting and similar services, or to inform car manufacturers about characteristics of different vehicle models.

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